Cancellation Policy

Exclusion or premature expiry of the right of withdrawal

  • The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • The right of withdrawal expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.
  • The right of withdrawal expires prematurely for contracts for delivery of goods if they were inseparably mixed with other goods after delivery due to their nature.
  • The right of withdrawal expires prematurely in the case of contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal is was removed from the delivery.
  • The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time have confirmed that you are aware that you will lose your right of cancellation when we begin to fulfill the contract and we have sent you the content of your declaration within a reasonable period of time after the conclusion of the contract, at the latest however, have made them available on a durable medium upon delivery of the goods or before the performance of the service begins. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.
  • Sample cancellation form

    (If If you want to revoke the contract, please fill out this form and send it back.)


    Dominated – David Dulle, email address:

    I/we (*) hereby revoke the contract concluded by me/us (*) for the

    Purchase of the following goods (*)/provision of the following service (*)



    Ordered on (*) ____________ / received on (*) _________________


    Name of consumer(s)


    Address of consumer(s)


    Signature of the consumer(s) (only if notification is made on paper)



    (*) Delete where not applicable


    Notes on returning goods

  • Please avoid damaging or contaminating the goods.
  • If possible, please send the goods in the original packaging and outer packaging with all accessories and all packaging components back to us. If the original packaging or the outer packaging is no longer in your possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for damages due to damage caused by defective packaging.
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